What does it cost to be a Scentsy Club member?
Nothing! There are no fees to join the Scentsy Club subscription program, and there are no minimum or maximum purchase requirements. You pay only for the products you order and any applicable shipping charge. Depending on your country and/or the purchase amount of your order, you may qualify for flat-rate, reduced or free shipping.
How do I set up a new subscription?
- From this page, click Build Your Subscription.
- Browse through all the eligible Scentsy Club products and add as much as you want to your subscription.
- Choose how often you want each product to ship: Every month, two months or three months.
- Proceed to Checkout by logging in or creating an account.
Can I edit my existing subscription?
Yes. You can modify your account and profile information at any time. When you modify an existing subscription order within 10 days of your next shipment date, those changes will be applied to the next available subscription shipment. You can also cancel an order at any time. Note that if you cancel an order containing an Always Get My Bar fragrance, the cancellation counts as a “skip” per the Always Get My Bar rules.
How do I edit my subscription?
Follow these simple steps:
- Visit your Consultant’s personal website and log in.
- Click Account from the top right of the website.
- Click Scentsy Club Subscription.
- View your upcoming shipments and edit your subscription.
When can I edit my subscription?
You must finalize all shipment edits 20 calendar days prior to the Processing For Shipment date. Don’t worry, we’ll send you a reminder so you don’t forget! We know how life gets.
If I choose to remove a product from my subscription, can I add it back?
Yes, if a product (including a Scentsy Bar) is currently available to the general public, you can remove and add it back to your subscription. If you remove a discontinued Scentsy Bar that is still being made just for you as a Scentsy Club member (the Always Get My Bar perk), it cannot be added back to a subscription, unless it is made available to the general public again in the future.
Can multiple products be bundled in one subscription?
Yes, you can add as much as you want of any eligible product to your subscription. You can also include Bundle & Save products. For example, you can order your choice of any 6 Scentsy Bars at a discount. See the Bundle & Save tab while building your subscription.
Are subscription items eligible for any specials that may be going on?
Subscription orders are eligible for 10%-off months. They are not eligible for Flash Sale or Clearance items.
What happens if the credit card associated with my subscription is declined?
If a credit card is declined, we will try to process the order two more times. You will be notified after each processing attempt. After the billing information is updated, the order will ship immediately. If the card is declined a third time, the subscription will be deactivated. To reactivate the subscription, you’ll need to visit the subscription page to update your credit card information. Items in a subscription will not be shipped until the subscription is reactivated.
How do I view my subscription page?
Go to your Account, click Scentsy Club and select your subscription.
Can I have Scentsy Club subscriptions under multiple Scentsy Consultants?
Yes; however, each subscription per Consultant is considered its own separate subscription and is not associated with other subscriptions.
Can I set up or purchase a Scentsy Club subscription for someone else?
Yes, you can set up subscriptions as gifts to others. Keep in mind you can only have one subscription per Consultant per account, which requires a separate login for each subscription.
I just want the product. Why do I have to choose a Consultant?
Scentsy is a direct selling company that relies on its Independent Consultants to sell products. Even though you may not interact with the Consultant you choose, she/he is a vital part of our business and an excellent resource should you ever have questions about Scentsy products or your order.